Why you might not have Service
Verizon and AT&T uses a IMEI whitelist of determine if the model of your phone is a model they support. Officially, all Blackview phones are not on the whitelist. Officially, only phones sold by each carrier are on the whitelist. This means that you might not have 4G service, HD Voice or VoLTE support or maybe even no 3G Service.
On your AT&T/Verizon Account, there is sometimes a specific IMEI number tagged to your account. Your SIM card would expect you to use the same phone. If you put your SIM card into another phone, it might also not work.
In this tutorial, we will give you a secret Blackview Code that allows you to change the IMEI of your Blackview phone so you can potentially get it working on your network.
Try changing the IMEI to your previous phone
For AT&T User, use APN: Nextgenphone
1. Go to Settings select Network & Internet
2. select Mobile Network
3. Select Advanced
4. Select Access Point Names - select option ATT Nextgenphone.
If we solved your problem, please leave a thumbs up in the comments below. Help others by letting others know the network carrier that you are on and the Blackview phone model that you are using.
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